Refund policy
Thank you for shopping with Glamour Style. Your satisfaction is important to us. Please read our Return & Refund Policy carefully.
Returns
Due to the nature of beauty, skincare, and personal care products, we do not accept returns or exchanges on opened, used, or damaged products for hygiene and safety reasons.
A return may be accepted only if:
- The product is unused, unopened, and in its original packaging.
- The return request is made within 7 days of receiving your order.
- The product was delivered incorrectly or arrived damaged.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include:
- Your order number
- Photos of the product and packaging
- A brief description of the issue
We will review your request and, if approved, provide a replacement or refund.
Refunds
Once your request has been reviewed and approved, your refund will be processed using the original payment method where applicable. If you paid by Cash on Delivery, we will arrange the refund through an agreed method.
Please allow 5–10 business days for approved refunds to be completed.
Non-Refundable Items
The following items are not eligible for refunds or returns:
- Opened or used products
- Products damaged due to misuse
- Products returned without prior approval
- Clearance or promotional items (unless defective)
Order Cancellation
Orders may be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled.
Shipping Costs
If the return is due to our mistake (wrong or defective item), we will cover the return shipping costs.
If the return is for any other approved reason, the customer is responsible for return shipping charges.
Contact Us
If you have any questions about returns or refunds, please contact our customer support:
Email: happylife14301@gmail.com
Thank you for choosing Glamour Style.